Returns & Exchanges
We want you to be completely satisfied with your skincare journey, which is why we offer a 30-day money-back guarantee on all products purchased directly from our site. If a product doesn’t meet your expectations or suit your skin type, we are happy to facilitate a return or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, we will email you a prepaid shipping label to print and attach to your return package.
- 3.Pack Your Products
Securely place the items in their original packaging, ensuring all caps are tightened to prevent leakage during transit.
- 4.Receive Your Refund
After our warehouse receives and inspects your return, your refund will be processed back to your original payment method within 5-10 business days.
